Recommended shapes for common events, one page each. Kairos accepts any event, so none of these is required. About templates
| Event | Type | What it is | |
|---|---|---|---|
| Account Opened | account_opened |
A new account was opened. | |
| Application Submitted | application_submitted |
An application was completed: for an account, a loan, a merchant account. | |
| Bank Transfer Requested | bank_transfer_requested |
A request that needs a decision. | starts a decision |
| Beneficiary Added | beneficiary_added |
A payee, a beneficiary or a withdrawal address was added. | |
| Contact Changed | contact_changed |
A phone number or an email address on the account was changed. | |
| Fraud Claim | fraud_claim |
A customer says a transaction was not theirs. | record with stages |
| Login | login |
A user signed in. | |
| Login Failed | login_failed |
A sign-in attempt that did not succeed. | |
| Password Reset | password_reset |
A password was reset. | |
| Support Message | support_message |
Something the customer wrote. | |
| Transaction | transaction |
Money moved, or is about to. | record with stages |